ERP Support Virtual Assistant - Remote from Bali

Are you a tech-savvy professional with a passion for streamlining business operations? VA Masters is seeking a detail-oriented ERP Support Virtual Assistant to join our dynamic team. In this role, you’ll provide critical support for Enterprise Resource Planning (ERP) systems, ensuring smooth and efficient operations for our clients. Based in Bali, you’ll work remotely from the comfort of your home, helping businesses across various industries optimize their workflows.

At VA Masters, we’re a leading provider of virtual assistance services, dedicated to delivering exceptional support to our clients. Our team is composed of passionate professionals who are committed to excellence. As an ERP Support Virtual Assistant, you’ll play a pivotal role in our mission to enhance business efficiency through technology.

📋 Tanggung Jawab Pekerjaan

• Provide first-line support for ERP systems, including SAP, Oracle, and NetSuite.
• Assist users with data entry, maintenance, and troubleshooting.
• Monitor system performance and report any issues to the IT team.
• Ensure data accuracy and integrity by verifying and correcting entries.
• Collaborate with cross-functional teams to implement system updates and improvements.
• Train end-users on ERP system functionalities and best practices.
• Document all support activities and maintain detailed records.
• Stay updated with the latest ERP technologies and trends.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in ERP support or a related field.
• Proficient in English, both written and spoken.
• Familiarity with ERP systems such as SAP, Oracle, or NetSuite.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Certification in ERP support or a related field is a plus.
• Experience with CRM systems such as Salesforce or HubSpot is a plus.

🛠️ Keahlian

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