Front Desk Receptionist / Clinical Assistant - Premium Healthcare Facility

Join Refresh Group Pte Ltd, a leading healthcare provider, as a Front Desk Receptionist / Clinical Assistant in the vibrant heart of Bali. This is a unique opportunity to work in a modern, patient-centered environment where your skills and dedication will make a real difference. Located in Kuta, Badung, you'll be part of a team that prioritizes excellence and patient care.

As a Front Desk Receptionist / Clinical Assistant, you'll be the first point of contact for patients and visitors, ensuring a seamless and welcoming experience. Your daily tasks will include managing appointments, handling inquiries, and providing essential clinical support. You'll work closely with our team of healthcare professionals to deliver top-notch service.

This role offers a competitive salary and a chance to grow within a reputable healthcare organization. If you're passionate about healthcare and customer service, we invite you to apply and be a part of our mission to provide exceptional care.

📋 Tanggung Jawab Pekerjaan

• Manage patient appointments and schedules using our in-house booking system.
• Provide front desk support, including handling calls, emails, and in-person inquiries.
• Assist with clinical tasks, such as patient registration, documentation, and record-keeping.
• Ensure a welcoming and professional environment for patients and visitors.
• Collaborate with the healthcare team to deliver high-quality patient care.
• Maintain a clean and organized front desk area.
• Assist with administrative tasks, including data entry and filing.
• Promote our healthcare services and facilities to potential patients and visitors.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or clinical assistant role.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with healthcare software and electronic health records (EHR) systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, patient-centered environment.
• Strong organizational and time-management skills.
• Bachelor's degree in healthcare administration, business administration, or a related field.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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